Sustainability Declaration- Enhancing the appeal of the region and continuing to promote its appeal -

At the GRANBELL HOTEL Group, we operate accommodation facilities that are closely connected to the local community.
By welcoming people to the area, creating local jobs, providing local ingredients, and promoting the area as a tourist destination, we will provide customer satisfaction and contribute to revitalizing the local economy.
Based on a solid management foundation, we will work to increase the value of the GRANBELL HOTEL Group, while striving to reduce our environmental impact and continuing to provide value to society, thereby contributing to the realization of a sustainable society and aiming to improve the satisfaction of all stakeholders, including customers and employees.

Important issues (Materiality)

■ Process for identifying important issues (materiality)

In order for the GRANBELL HOTEL Group to work together to meet stakeholder expectations and requests, the company has identified important issues that need to be addressed based on daily communication with and feedback from stakeholders in various positions.

■ Purpose of setting priority issues

As the business environment, social issues, and stakeholder demands become more diverse, we will focus on and appropriately address issues that require particular emphasis. We will clearly indicate the direction for creating social and economic value for the entire group and maximize group synergies.
Promote sustainability management and information disclosure that meets the needs and requests of all stakeholders.

■ Process for determining key issues

1. STEP 1. Identify social issues to be considered

   In revising the material issues, we identified the social issues that needed to be considered and the demands placed on the Group for each stakeholder.

2. STEP 2. Determine material issues taking into account the opinions of stakeholders and the group

   We created a matrix with the vertical axis representing importance to stakeholders and the horizontal axis representing importance to operating companies. By aggregating these, we created a matrix for the Group (see below) and determined four priority issues.

   Classification of important issues

   Importance to stakeholders

   high

   low

   Preservation of the surrounding natural environment

   Ensuring the safety of facilities and equipment

   Contributing to the development of local communities

   Promoting the active participation of diverse human resources

   • Employee growth opportunities
   • fair evaluation
   • fair treatment

   Environmentally friendly hotel operations

   • Reducing food waste
   • Reducing resource usage (paper)
   • Reducing CO2 emissions
   • Reducing plastic use

   Clean transactions with business partners

   Clarifying and implementing environmental management policies

   Giving back to the local community (paying taxes)

   Ensuring traceability

   Protection of Personal Information

   Promoting appropriate communication activities (information dissemination)

   Respect for intellectual property rights

   Sound management structure

   Safe working environment

   Collaboration with local educational institutions

   Creating a healthy working environment

   • Consideration of human rights
   • Consideration for the working environment

   Labor-saving through the introduction of IT

   Belluna Group synergy (support system)

   Elimination of anti-social forces

   low

   high

   Importance to Granbell Hotel

   Fostering awareness of contributing to the SDGs throughout the Group

3. STEP 3. Identify risks and opportunities related to material issues

   In addition to determining the material issues, we also organized the risks and opportunities related to the new material issues based on the opinions of each stakeholder.
   By creating new initiatives to resolve important issues and working to reduce risks, we aim to realize a sustainable society and achieve sustainable corporate growth.

4. STEP 4. Create an action plan

   We have positioned the identified material issues as the foundation of our management, and to ensure effectiveness, we have formulated specific initiatives that will contribute to resolving material issues through our business.

   Specific Initiatives

   1. 1. Contribution to the development of local communities

      

   2. 2. Promoting the active participation of diverse human resources

      

   3. 3. Environmentally friendly hotel operations

      

   4. 4. Raising awareness of sustainability